Meet the Team

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Britannia Homecare boasts a current staff base of over 100 members. We feel the support, opportunities and respect we hold for each, and every member is why our staff are as committed to us as we are to them.

A vast number of our staff are longstanding with time in service ranging up to 20 years! We are made up of 4 Managers to oversee different areas of the Business along with our Human Resources Team who support our staff throughout their career with us.

Management Team

Sonny Pettman

Sonny Pettman

Registered Manager

Bio

I have worked for Britannia Homecare for over 11 years and have recently been awarded Registered Manager, taking over the running of the business. I came to my position when the business was at a crossroads and have reshaped…

Lauren Stockwell

Lauren Stockwell

Care Manager

Bio

I have been part of the Britannia Homecare Team for 10 years now. I started as a part time homecare worker and moved into an office role eventually progressing to Care Manager. I have a passion for working…

Stephen Rigby

Stephen Rigby

Operations Manager

Bio

I started as a homecare worker 10 years ago with Britannia Homecare. On starting my role, I quickly realised how much I love helping people and how much variety I get from my job. I progressed to Senior…

Kealeigh Titchner

Kealeigh Titchner

Assistant Care Manager

Bio

I have worked for the company for over 6 years now and started my journey with Britannia Homecare as a homecare worker. I have a passion for the work I do, supporting individuals to remain at home and empowering…

Assessors

Melissa Frullini

Melissa Frullini

Assessor (Redhill, Reigate and Surrounding Areas)

Bio

I have worked for Britannia Homecare for 2 years now, but I have been in the industry for nearly 30 years. I have a Level 2, 3 and 5 in Health and Social Care and have Train the Trainer…

Sue West

Sue West

Assessor (Horley, Smallfield, Charlwood)

Bio

I have been part of the Britannia Team for 2 years now. I came from a hospitality background but during the height of COVID 19 and furloughed from my current job I decided to enrol to be a homecare…

Co-ordinators

Kira Johnstone

Kira Johnstone

Co-ordinator

Bio

I joined Britannia Homecare in 2017 to have flexible work around my college course. On completing college, I became full-time with Britannia Homecare as I loved the company, staff and supporting people. I began doing small roles in…

Joanne Chard

Joanne Chard

Co-ordinator

Bio

I joined Britannia Homecare in 2015 working nights around my family. I have extensive experience in the sector and wanted a new role in the industry. Care is my vocation; I find it rewarding being able to contribute…

Human Resources

Caroline Brookes

Caroline Brookes

HR Manager

Bio

I have been employed with Britannia Homecare for over 17 years. I started as a Homecare Worker, worked my way up to Senior Carer and then came into the office holding various roles. I am now HR Manager…

Karen Ward

Karen Ward

Senior HR Administrator

Bio

I have worked for Britannia Homecare for 20 Years. I have had numerous roles within the company, starting out as homecare worker, then Senior Homecare Worker and now Senior HR Administrator. I reached the stage where I…

Team Leaders

Amy

Amy

Team Leader

Bio

I have worked for Britannia Homecare for 12 years now. I am a Team Leader for the Horley, Smallfield area. I oversee the Senior Homecare Workers in this area and work collaboratively with the homecare office and the…

Tiff

Tiff

Team Leader

Bio

I have worked for Britannia Homecare for nearly 3 years. I have previous experience within the care sector. I am a Team Leader and cover the Redhill/Reigate Area. I oversee the Senior Homecare Workers and work collaboratively with…

Courtney

Courtney

Team Leader

Bio

I have worked for Britannia Homecare for almost a year now but have previous experience in the Care sector. I am a Team Leader for the Redhill/Reigate area. I oversee the Senior Homecare Workers in this area and…

Heidi

Heidi

Team Leader

Bio

I have worked for Britannia Homecare for over a year now. I am a Team Leader for the Redhill/Reigate area. I oversee the Senior Homecare Workers in this area and work collaboratively with the homecare office and the…

Kasha

Kasha

Quality Assurance Leader

Bio

I have worked for Britannia Homecare for 9 years. I am the Quality Assurance Leader for the Lingfield/Godstone Area. I oversee the Senior Homecare Workers in this area and work collaboratively with the homecare office and the people…

Sam

Sam

Quality Assurance Leader

Bio

I have worked with Britannia Homecare for 3 years. I was previously a Senior Homecare Worker for Britannia Homecare and was promoted to Quality Assurance Leader in the Horley Area. I oversee the Senior Homecare Workers in…

Louise

Louise

Quality Assurance Leader

Bio

I have worked for Britannia Homecare for 2 years now. After progressing to Senior Homecare Worker the team awarded me position of Quality Assurance Leader where my responsibilities are to train new staff in the community and demonstrate the agreed…

Maria

Maria

Quality Assurance Leader

Bio

I have worked for Britannia Homecare for the last 8 years in the Horley and Lingfield Area. I am dedicated to providing high quality care in the community which has allowed me to move up to Senior Homecare Worker…

Jane

Jane

Quality Assurance Leader

Bio

I have worked for Britannia Homecare for 12 years now. I am the Quality Assurance Leader for the Tandridge area. I oversee the Senior Homecare Workers in this area and work collaboratively with the homecare office and the…

Paula

Paula

Quality Assurance Leader

Bio

I have worked for Britannia Homecare for over 3 years now and have many years experience in Domiciliary Care. I have been working as a Senior Homecare Worker and have recently been appointed Quality Assurance Leader for the Redhill/Merstham…

Claire

Claire

Quality Assurance Leader

Bio

I have worked with Britannia Homecare for 3 years but have extensive experience within Health and Social Care. I am the Quality Assurance Leader for the Reigate Area. I oversee the Senior Homecare Workers in this area and…

Klaudia

Klaudia

Quality Assurance Leader

Bio

I have worked for Britannia Homecare for the last 9 years. I worked up to Senior Homecare worker before being promoted to Quality Assurance Leader for the Tandridge Area. I oversee the Senior Homecare Workers in this area…

Finance

Toni Leach

Toni Leach

Financial Administrator

Bio

I have worked for Britannia for the last ten years as bookkeeper. My duties at Britannia include reconciling, payroll, purchase and sales ledgers, credit control and liaising with the directors and manager regarding the accounts. I studied to level 2 in…

Oscar

Oscar

Toni's Personal Assistant

Bio

Hi my name is Oscar and I am the working dog of Britannia Homecare. I love all visitors that come to see me especially when they rub my belly. My favourite treats are Cheese and Ham Wags we will be best friends…